Customer Service
Feefo is one of the world’s leading platforms for verified customer reviews, working with more than 6,500 brands to help consumers make confident, informed decisions based on genuine feedback.
Its Trusted Service Awards recognise companies that consistently deliver outstanding customer experiences, using only real, verified customer reviews.
Among these accolades, the Feefo Platinum Trusted Service Award stands out as the highest honour.
It is awarded exclusively to businesses that have achieved Feefo’s Gold standard for three consecutive years, demonstrating unwavering dedication to excellence and long‑term consistency in customer satisfaction.
Platinum status is a rare badge of trust, reserved for companies maintaining ratings of 4.5 stars or higher over multiple years.
For SportsBreaks, earning the Feefo Platinum Trusted Service Award represents a powerful endorsement of its commitment to exceptional service.
This is especially meaningful to SportsBreaks and our customers as it is not a “one‑off” achievement; it reflects years of consistently exceeding customer expectations through expert service, seamless booking experiences and high‑quality sports travel packages.
What does this mean for customers booking with SportsBreaks?
Firstly, platinum status assures travellers that they are choosing a provider with a proven track record of reliability and customer satisfaction.
Secondly, because Feefo reviews are fully verified, customers can trust that the feedback reflects real experiences instead of curated testimonials.
Finally, the award signals that SportsBreaks continues to listen, adapt, and put customer needs first, making it a safe and trustworthy choice for unforgettable live sport experiences.
For anyone planning their next sports getaway, the Feefo Platinum badge is a clear sign that SportsBreaks offer not just great packages – but service that fans can rely on, year after year.
Witnessing European football nights under the lights, being circuit-side at a Grand Prix, or cheering a six at the cricket – live sport can’t be beaten. Travelling abroad, absorbing the atmosphere of your favourite sporting event, or watching history unfold – they’re memories to last a lifetime.
At SportsBreaks, we’re here to take away the stress of planning and booking your dream break. Alongside your official ticket, we’ll take care of your flights, airport transfers, hotel, and transport to make your break as comfortable and hassle-free as possible
With years of industry experience and expertise, our team are here to help you. As recipients of the Feefo Platinum Trusted Service Award 2025, we’re committed to providing exceptional customer support and a service you can trust.
