In a nutshell…….
Here’s how your sportsbreak will look!
The Hotel – Check in is usually from 3pm, but this can be different depending on the hotel you’ve chosen. If you arrive at your hotel before check in opens, you might not be able to check in straight away, but you’ll be able to store your bags so you can get your weekend started!
When it’s time to go home, you’ll need to check out usually by 12-noon (subject to change), and there’ll be somewhere to store your bags if you’re not leaving until later, so you can carry on enjoying your last day in Madrid.
The Match – Your E-tickets will be sent to you before 6pm on the Friday prior to your match (for weekend matches). For midweek matches they’ll be sent before 6pm the day before the match.
Approximately 1-2 weeks before the match we’ll send you an email letting you know the confirmed date and time of the match, and loads of other useful information about the stadium and what to expect on your sportsbreak.
Shuttle Service – a one way shuttle service from the city centre to the stadium is included. Departing exactly 2 hours before each match from the Madrid Stock Exchange building - address: “Bolsa de Madrid”, Plaza de la Lealtad 1, 28014 Madrid.
The Stadium Tour (optional extra) – Your tickets for the Santiago Bernabéu stadium tour will be with your match tickets. Stadium tours don’t operate on match days for security reasons. It’s a self-guided tour so you can turn up when it suits you.
Fixture Changes - If the match you've booked has its date and/or time changed, you'll get an email from us telling you what to do next.
Have a read of the Important Info on the last screen before you finish your booking to get more details on everything you need to know.
