Here’s some things we need you to know:
Match Tickets:
Note that under the Manchester City FC Ticketing Terms and Conditions, away club supporters are prohibited from accessing the home section of the Manchester City FC stadium. By purchasing tickets for the home section of the Manchester City FC stadium, you warrant and represent that such tickets are for Manchester City FC supporters only.
Although it’s very unlikely you’ll be separated from others on the same booking, we can’t guarantee that all of your seats at the match will be sat next to each other. However, if there’s any children (under 18’s) on your booking, we guarantee they’ll be sat next to an adult in your group.
Your seats in the ground will be allocated by the club around 5 - 7 days before the game. It will be in Tier 3 of either the Colin Bell Stand (West) or East Stand - long side of the pitch.
Fixture Changes:
Now this bit is really important! Premier League fixtures can change date and kick-off time as close as a couple of weeks before they’re played. All sorts of things can affect the times and dates of matches, but TV schedules and clashes with other competitions are the most common reasons. The Premier League will announce confirmed match dates and times usually no later than 6 weeks before they’re played, but every so often, it can be a little later.
We recommend that you hang fire when booking your travel to the match, just until the kick off date and time has been confirmed.
If the match you've booked has its date and/or time changed, you'll get an email from us telling you what to do next.
Have a read of the ‘important info’ on the last screen before you finish your booking to get more details on everything you need to know, including a bit more information on 'fixture changes'.
Ready to book?
We’ll need to take some details for everyone joining us on this match break:
• Full name (as it is written on each Photo ID)
• Date of Birth
The lead person on the booking needs to be 18 or over, and we’ll need a billing address, phone number and email address for them, as well as payment details.
If you pay by deposit when booking, the final balance is due 8 weeks before your match break.
If you book with less than 8 weeks to go, the full balance will be due at the time of booking.
Once you’ve booked:
The lead passenger will receive an email around 7 - 14 days before the game. This will include when you'll receive your e-tickets, as well as all the important information we need you to know before the match and your hotel stay.
